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INPORTANT INFORMATION FOR ALL OUR PATIENTS AT THE LAKESIDE PRACTICE

The Lakeside Practice would like to request that patients wear some form of face covering when visiting the practice this is for the safety of not only yourselves but for our staff who have adhered to government restrictions throughout lockdown and will continue to do so to maintain our service to you , our patients.

Thank you

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Wearing a face covering

A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head.

Wash your hands or use hand sanitiser before putting it on and after taking it off. Avoid touching your eyes, nose, or mouth at all times and store used face coverings in a plastic bag until you have an opportunity to wash them.

Do not touch the front of the face covering, or the part of the face covering that has been in contact with your mouth and nose. Once removed, make sure you clean any surfaces the face covering has touched.

You should wash a face covering regularly. It can go in with other laundry, using your normal detergent.

When wearing a face covering, take care to tuck away any loose ends.

General Practice Transparency Notice for GPES Data for Pandemic Planning and Research (COVID-19)

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital.

The health and social care system is facing significant pressures due to the coronavirus (COVID-19) outbreak. Health and care information is essential to deliver care to individuals, to support health, social care and other public services and to protect public health. Information will also be vital in researching, monitoring, tracking and managing the coronavirus outbreak. In the current emergency it has become even more important to share health and care information across relevant organisations. This practice is supporting vital coronavirus planning and research by sharing your data with NHS Digital, the national safe haven for health and social care data in England. 

Our legal basis for sharing data with NHS Digital

NHS Digital has been legally directed to collect and analyse patient data from all GP practices in England to support the coronavirus response for the duration of the outbreak. NHS Digital will become the controller under the General Data Protection Regulation 2016 (GDPR) of the personal data collected and analysed jointly with the Secretary of State for Health and Social Care, who has directed NHS Digital to collect and analyse this data under the COVID-19 Public Health Directions 2020 (COVID-19 Direction).

All GP practices in England are legally required to share data with NHS Digital for this purpose under the Health and Social Care Act 2012 (2012 Act). More information about this requirement is contained in the data provision notice issued by NHS Digital to GP practices.

Under GDPR our legal basis for sharing this personal data with NHS Digital is Article 6(1)(c) - legal obligation. Our legal basis for sharing personal data relating to health, is Article 9(2)(g) – substantial public interest, for the purposes of NHS Digital exercising its statutory functions under the COVID-19 Direction.

The type of personal data we are sharing with NHS Digital

The data being shared with NHS Digital will include information about patients who are currently registered with a GP practice or who have a date of death on or after 1 November 2019 whose record contains coded information relevant to coronavirus planning and research. The data contains NHS Number, postcode, address, surname, forename, sex, ethnicity, date of birth and date of death for those patients. It will also include coded health data which is held in your GP record such as details of:

  • diagnoses and findings
  • medications and other prescribed items
  • investigations, tests and results
  • treatments and outcomes
  • vaccinations and immunisations

How NHS Digital will use and share your data

NHS Digital will analyse the data they collect and securely and lawfully share data with other appropriate organisations, including health and care organisations, bodies engaged in disease surveillance and research organisations for coronavirus response purposes only. These purposes include protecting public health, planning and providing health, social care and public services, identifying coronavirus trends and risks to public health, monitoring and managing the outbreak and carrying out of vital coronavirus research and clinical trials. The British Medical Association, the Royal College of General Practitioners and the National Data Guardian are all supportive of this initiative.

NHS Digital has various legal powers to share data for purposes relating to the coronavirus response. It is also required to share data in certain circumstances set out in the COVID-19 Direction and to share confidential patient information to support the response under a legal notice issued to it by the Secretary of State under the Health Service (Control of Patient Information) Regulations 2002 (COPI Regulations).

Legal notices under the COPI Regulations have also been issued to other health and social care organisations requiring those organisations to process and share confidential patient information to respond to the coronavirus outbreak. Any information used or shared during the outbreak under these legal notices or the COPI Regulations will be limited to the period of the outbreak unless there is another legal basis for organisations to continue to use the information. 

Data which is shared by NHS Digital will be subject to robust rules relating to privacy, security and confidentiality and only the minimum amount of data necessary to achieve the coronavirus purpose will be shared. Organisations using your data will also need to have a clear legal basis to do so and will enter into a data sharing agreement with NHS Digital. Information about the data that NHS Digital shares, including who with and for what purpose will be published in the NHS Digital data release register.

For more information about how NHS Digital will use your data please see the NHS Digital Transparency Notice for GP Data for Pandemic Planning and Research (COVID-19).

National Data Opt-Out

The application of the National Data Opt-Out to information shared by NHS Digital will be considered on a case by case basis and may or may not apply depending on the specific purposes for which the data is to be used. This is because during this period of emergency, the National Data Opt-Out will not generally apply where data is used to support the coronavirus outbreak, due to the public interest and legal requirements to share information.

Your rights over your personal data

To read more about the health and care information NHS Digital collects, its legal basis for collecting this information and what choices and rights you have in relation to the processing by NHS Digital of your personal data, see:

Last edited: 14 May 2020 2:10 pm

Welcome

We understand how important it is to keep your personal information safe and secure and we take this very seriously.  We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know your feedback.

Patient Online Access

We invite all our patients to register for Patient Online Access - please make enquiries at Reception. If you have already applied - please make sure that you collect your registration details and register to enable you to book online appointments and online prescriptions.

DOCTORLINK

The Lakeside Practice would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here https://app.doctorlink.com/thelakesidepractice/register

For all urgent appointment, we ask that you undertake a symptom assessment through DoctorLink

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP,nurse or self care.

If your outcome indicates that an appointment is required you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

Health Care Data (HSCIC) National Data Opt out

NHS England

How information about you helps us to provide better care

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.

This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.

This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice… if you are happy for your information to be used in this way you do not have to do anything.

If you have any concerns or wish to prevent this form happening, please speak to the Practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”.

More information can be found here at https://www.nhs.uk/your-nhs-data-matters/

To learn more about how the NHS and care services use your information please click here

Serving You 

Patients To Keep In Touch

Please help us to stay in touch with you by updating us with any changes to your landline or mobile telephone numbers.

Minor Illness Clinics

Our Nurse practitioners are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescriptions online and book appointments

Partners in Care

Once registered patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

The surgery has full disabled access and facilities.

Extended Access – Appointments Outside of Practice Hours

Extra appointments are being provided in the evening and at weekends across Doncaster. The service is an extension of your GP practice and offers routine and same day appointments with a range of clinicians including GPs, Nurses and other Healthcare Professionals.

When using the service, you may not see your usual doctor, but we do employ clinicians from local practices where possible.

With your consent, our clinicians will be able to access your healthcare record to ensure they can offer the right treatment for you, and prescribe medication or refer you for further treatment if necessary.

These appointments are run by Primary Care Doncaster Limited and are offered from the following locations:

 The Lakeside Practice, Askern, DN6 0HZ

 Tickhill and Colliery Medical Practice, Tickhill, DN11 9NA

 Conisbrough Group Practice, Conisbrough, DN12 3JW

 Thorne Moor Medical Practice, Thorne, DN8 4BQ

 Same Day Health Centre, Town Centre, DN1 2DJ

We can book you an appointment out of practice hours at a weekend or evening from reception – ask for further details. or by new appointment

Flu Clinics will commence Thursday 11th October, if you fall into any of the above categories you will be invited over the next few weeks to attend the practice

ALL our vaccinations will be administerd by our own Lakeside Practice staff who have full access to your medical history, ensuring patient safety is upmost.

If you receive an appointment and are unable to attend please contact the practice so we may rearrange your appointment to a more convenient time.

Thank you

The Lakeside Pra
The Lakeside Practice Mission Statement:

“To provide the highest quality of patient care in the area”

Objectives:

  • To progress towards better patient focused care
  • To be at the forefront of Primary Health Care
  • To achieve total patient satisfaction
  • To introduce and maintain higher level of quality both clinically and administratively
  • To be efficient and effective in prescribing
  • To be respected by patients. Fellow GP Practices and other Provider Units

 
   

Friends & Family Test

We now have the Friends and Family Test Cards in Recception of the Lakeside Practice.  Please fill one in the next time you come to the practice.  It won't take long there is only one question!

How likely are you to recommend our GP Practice to your friends and family?

Click on the link below for an NHS England video explaining what will happen when you are asked to complete the questionnaire.

https://youtu.be/sWEKinEeyLs?list=PL6IQwMACXkj1NEbF89RTD6oF9nUDyZKwJ

On Line Repeat Prescriptions & Access to Appointments

Did you know you can now access live Appointments and order Repeat Prescriptions online?

We can also offer you SMS Texting Reminders about your booked appointments!

Click on Latest News to find out more, click the 'Appointments' and 'Prescriptions' tabs at the top of the home page or ask at our reception about registering.

 Find out more

The Public Health Team are promoting the Change for Life Campaign throughout Christmas.  Click on the link below for more details on how you can sign up and make a change for the better.

http://www.nhs.uk/change4life/Pages/change-for-life.aspx

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

 

 

(Site updated 25/09/2020)
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