We understand how important it is to keep your personal information safe and secure and we take this very seriously. We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know your feedback.
Patient Online Access
We invite all our patients to register for Patient Online Access - please make enquiries at Reception. If you have already applied - please make sure that you collect your registration details and register to enable you to book online appointments and online prescriptions.
The Lakeside Practice would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here https://app.doctorlink.com/thelakesidepractice/register
For all urgent appointment, we ask that you undertake a symptom assessment through DoctorLink
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP,nurse or self care.
If your outcome indicates that an appointment is required you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
Health Care Data (HSCIC) National Data Opt out
How information about you helps us to provide better care
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.
This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.
This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
You have a choice… if you are happy for your information to be used in this way you do not have to do anything.
If you have any concerns or wish to prevent this form happening, please speak to the Practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”.
More information can be found here at https://www.nhs.uk/your-nhs-data-matters/
To learn more about how the NHS and care services use your information please click here
Patients To Keep In Touch
Please help us to stay in touch with you by updating us with any changes to your landline or mobile telephone numbers.
Minor Illness Clinics
Our Nurse practitioners are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescriptions online and book appointments
Partners in Care
Once registered patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The surgery has full disabled access and facilities.
Extended Access – Appointments Outside of Practice Hours
Extra appointments are being provided in the evening and at weekends across Doncaster. The service is an extension of your GP practice and offers routine and same day appointments with a range of clinicians including GPs, Nurses and other Healthcare Professionals.
When using the service, you may not see your usual doctor, but we do employ clinicians from local practices where possible.
With your consent, our clinicians will be able to access your healthcare record to ensure they can offer the right treatment for you, and prescribe medication or refer you for further treatment if necessary.
These appointments are run by Primary Care Doncaster Limited and are offered from the following locations:
The Lakeside Practice, Askern, DN6 0HZ
Tickhill and Colliery Medical Practice, Tickhill, DN11 9NA
Conisbrough Group Practice, Conisbrough, DN12 3JW
Thorne Moor Medical Practice, Thorne, DN8 4BQ
Same Day Health Centre, Town Centre, DN1 2DJ
We can book you an appointment out of practice hours at a weekend or evening from reception – ask for further details. or by new appointment
Flu Clinics will commence Thursday 11th October, if you fall into any of the above categories you will be invited over the next few weeks to attend the practice
ALL our vaccinations will be administerd by our own Lakeside Practice staff who have full access to your medical history, ensuring patient safety is upmost.
If you receive an appointment and are unable to attend please contact the practice so we may rearrange your appointment to a more convenient time.
The Lakeside Pra
The Lakeside Practice Mission Statement:
“To provide the highest quality of patient care in the area”
- To progress towards better patient focused care
- To be at the forefront of Primary Health Care
- To achieve total patient satisfaction
- To introduce and maintain higher level of quality both clinically and administratively
- To be efficient and effective in prescribing
- To be respected by patients. Fellow GP Practices and other Provider Units
Friends & Family Test
We now have the Friends and Family Test Cards in Recception of the Lakeside Practice. Please fill one in the next time you come to the practice. It won't take long there is only one question!
How likely are you to recommend our GP Practice to your friends and family?
Click on the link below for an NHS England video explaining what will happen when you are asked to complete the questionnaire.
On Line Repeat Prescriptions & Access to Appointments
Did you know you can now access live Appointments and order Repeat Prescriptions online?
We can also offer you SMS Texting Reminders about your booked appointments!
Click on Latest News to find out more, click the 'Appointments' and 'Prescriptions' tabs at the top of the home page or ask at our reception about registering.
Find out more
The Public Health Team are promoting the Change for Life Campaign throughout Christmas. Click on the link below for more details on how you can sign up and make a change for the better.
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
(Site updated 03/03/2020)