How we work

Our Doctors and Nurses work in Clinical Teams to provide continuity of care to patients. They are supported by Care Coordinators who provide administrative support to the teams and, are a point of contact and support for patients as well as ensuring proactive care by scheduling in activity and patient contact for the clinical teams.

All our doctors take part in our Same Day Team rota. Each day we have a GP on call from 8.00am -18.00pm and they are there to filter requests for same day appointments, provide telephone advice, provide face-to-face appointments for those who need to be seen, oversee home visit requests and deal with any patients who need an appointment soon, yet are having difficulty accessing this through our system. Sometimes they can be very busy but please be assured that they will get back to you and will not go home until they have safely managed your care.

The staff at The Lakeside Practice work hard to ensure only the best quality care is provided to all our patients. You can find out more about the different members of our team below.

Nurse Practitioners

Nurse Jenny Montero (f)

Nurse Manager/ Nurse Practitioner

Jenny previously worked as a community heart failure nurse specialist covering a palliative care caseload.  Previously she worked at DRI medical unit on the Cardiology ward.  Jenny joined the practice in October 2015; her current role involves minor illness clinic, triage and all chronic disease as well as other general nursing and, is also and independent Nurse prescriber.  Jenny is our Nurse Manager and mentor for training nurses within the South Yorkshire area.


Nurse Lucy Nixon (f)

Lucy joined the practice in December 2021. She has been nursing for almost 16 years, the last 3 as a practice nurse.  Lucy is a prescribing nurse.  She is very passionate about women’s health.

Nurse Frances Hale (f)

Frances joined the practice in December 2021. She has been a Registered Nurse for 19 years and is particularly interested in respiratory medicine.

Healthcare Assistants

Jackie Smith (f)


Health Care Assistant 

Jackie joined the practice in August 1990.  She was formally a member of the practice admin team and converted to HCA in May 2003.  Jackie fully retrained during 2009 to extend her capabilities.  She carries out ECGs, new patient health checks, Flu vaccinations and B12 injections, some chronic disease reviews (hypertension), health checks and spirometry.

Sophie Parnham (f)

Healthcare Assistant 

Sophie joined the practice in June 2015.  She initially trained as a Phlebotomist and up skilled to a fully trained HCA.  Her duties include wound care and general nursing.

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