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Noticeboard

The Lakeside Practice – Becoming Training Practice 2017

 

     The Lakeside Practice became a GP Training Practice in August 2017

 

Approval as a training practice is an indication of the high standards of work our organisation provides towards patient care and has been acknowledged by our governing bodies.

 

Our part in training new GP’s is valuable to GP recruitment locally during these especially challenging times within the NHS.

 

 

Thank you for your continued support – The Lakeside Practice

Care Coordinator Team

Our staff know a lot more than how to answer the phone.

They are not just call-handlers: they are trained care navigators. Equipped with extra skills to help you get to the right health service as fast as possible.

So please don’t be put off if they ask what your problem is when you call to make an appointment. They are not being nosey, just trying to help.

By asking a few simple questions, they may be able to point you in the right direction of other services that could help you better and faster, such as:

Pharmacist

Optician

Dentist

Family

Services

Community

support group

They are subject to the same patient confidentiality rules as all the doctors and clinical staff at this surgery.

You can still ask to see a GP if you want to.

Care Navigation

 

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