(Please disregard the link above—online GP appointment booking is currently unavailable. We are working with our website provider to have this option removed. If you need to book an appointment with a GP, please follow the instructions below or refer to our News page for further details.)

Appointments

Need a GP Appointment or Assistance?

If you require a GP appointment, please use the link below to complete a Medical Request Form. Select the "I need help for a medical issue" tab and fill in a simple online form with details of your concern. One of our clinicians will review your request and determine if an appointment is needed and which clinician is best suited to assist you. 

Please note that the medical request form is available from 8 AM, Monday to Friday, and will close once we reach our daily capacity. After all requests have been processed, appointments may become available (as some requests may not require an appointment). In such cases, the triage link will reopen; however, this is not guaranteed.

🔗 Submit your request here: https://accurx.nhs.uk/patient-initiated/C86016
📌 More information available here

You can also use the same link for:
✅ Requesting a fit (sick) note
✅ Asking about recent test results
✅ Repeat prescriptions
✅ Administrative requests (e.g., updating your address or phone number)

You can access these options at anytime and will receive a response within 2 working days.

Need help completing the form?
If you're unable to access the online form, call us at 01302 700212 and select OPTION 1. Our reception team will assist you.

If you are not able to attend for your appointment would you please remember to contact the practice and cancel it so we can offer it to another patient in need.

Home Visits

Our Doctors provide home visits to patients who are housebound or are too ill or frail to attend surgery.

Our doctors typically see four patients at the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if at all possible.

Please ring 01302 700212 and use OPTION 1 before 10.30am to arrange a visit. Please be prepared to tell the receptionist about your condition so we can visit the most urgent cases first.

The doctor may wish to speak with you to see if it would be better for you to come to the surgery to be seen immediately.

Care Coordination Team

Our staff know a lot more than how to answer the phone

They are not just call-handlers: they are trained care navigators, equipped with extra skills to help you get to the right health service as fast as possible.

So, please don’t be put off if they ask what your problem is when you call to make an appointment. They are not being nosey, just trying to help.

By asking a few simple questions, they may be able to point you in the right direction of other services that could help you better and faster, such as:

• Pharmacist
• Optician
• Dentist
• Family
• Services
• Community
• Support group

Mental Health Practitioner - Sam's role includes both telephone and face-to-face appointments. She will carry out short term, focused work with patients who need brief interventions to support their mental health. She will also support referrals to other services if appropriate.

First Contact Musculoskeletal  - expert in physiotherapy with specialist training to see neck, back, joints, muscles or soft tissue problems. They can assist with any relevant medication and organise any tests / referrals if needed.

Remember, our care coordinators are subject to the same patient confidentiality rules as all the doctors and clinical staff at this surgery.

You can still ask to see a GP if you want to.